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Client Spotlight: Frank & Mary Jane

New Floors Fast in the Waleska, Georgia

Every so often, the unexpected happens. Just ask our clients, Frank and Mary Jane from Waleska, Georgia. When a mouse chewed through the pipes in their fire sprinkler system, a leak soaked the floors in their kitchen, pantry and hall. New floors were needed—fast.

“We had to clear out our flooring because it was wet and warped,” says Mary Jane. The couple hired a contracting company to tear out the old floors. Their daughter, Kristen, helped them look for a company to handle the next stage of renovation.

“My daughter looked up Professional Installed Floors online, and the reviews were all so good,” says Mary Jane. Based on those, they brought in Lee and his team.

New Pecan Floors — Installed with Artistry

The couple elected for beautiful pecan hardwood floors in the kitchen, pantry, and hall. Lee used random-width wood, custom-milled to their specifications.

This project involved not just installing the new floors, but refinishing the rest of the first floor so the undamaged parts would match. Lee and his team installed the flooring to match natural cracks in the existing floors, and used coins to ensure the proper spacing.

Color was also important to this project — and Lee achieved a precise shade with a MinWax blend of Golden Oak and Golden Pecan. Three coats of Glitsa Satin Sheen polyurethane went on top for shine and durability.

A Precious Piece of the Past

There was an element to this project that made it particularly special. The pecan planks used in the flooring came from a grove of trees on the property where Mary Jane grew up — and raised her own children.

The whole family always had a strong attachment to the property. Frank and Mary Jane sold it in 2004—but they were able to purchase some of the trees for this project. Lee and the team were proud to help them integrate a meaningful part of the past into their current home.

Timely, Trustworthy, and Attentive to Detail

Refurbishment projects can often be turned around in a week or less, as long as materials and accessibility are available. This project was no exception. It only took a day for Lee and his team to patch the floors—so Mary Jane and Frank experienced as little disruption as possible.

“We had to wait for everything to dry, but the process was very fast,” says Mary Jane. “They were very efficient and worked in the best possible timeframe.”

As with most projects, Lee ensured this one stayed within the parameters of the initial quote. “They came when they said they were going to come, did what they said they were going to do, and charged what they said they were going to charge,” adds Mary Jane.

The family was also impressed with the care Lee and his team took with their belongings. As with many refurbishment projects, furniture and delicate heirlooms needed to be moved and then put back in order to complete the work.

“They were very careful—I couldn’t say enough good about them,” says Mary Jane.

Free New Flooring Consultation in Waleska

Whether you have a last-minute flooring emergency or you’ve been planning your remodel for months, we’d love to help. We offer free flooring consultations at our showroom in Marietta—or we can bring samples to you, in Waleska or wherever you’re located.

If you would like to schedule a free, no obligation consultation get in touch by calling us at 770-627-4343 or fill out our ‘request a time to schedule your estimate’ form. We’re confident you’ll love your new floors.

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